Advanced Meters: Giving DTE Energy The Tools To Improve Customer ServiceEditor’s Note: For customers who are opposed to the installation of advanced meters at their residence or business, DTE has submitted an opt-out program to the Michigan Public Service Commission (MPSC). This is the state’s governing agency for utilities. Once … read more
To Our Customers, Thanks For Your Patience & SupportWe DTE wants to say thank you to our customers for their patience and their support in the wake of last week’s severe storms. In case you happened to be out of town, here’s a quick re-cap:
High winds, gusting … read more
Check-in At A Local Warming CenterWE DTE understands that there are still customers without power in these extremely cold temperatures; and while our crews are working to resolve challenging individual outage situations, it’s important that you keep warm. Below is information for local warming centers:… read more
DTE Energy Recognized For Power Restoration Efforts Following Major Weather EventsCan you see WE DTE Beaming with pride??? Last week Edison Electric Institute (EEI), the national electric utility trade organization, honored DTE Energy with the association’s 2012 Emergency Assistance Award for DTE’s efforts to help other electric utilities restore power … read more
There’s Always A Reason For A Power OutageWE DTE sometimes hears customers complain that “my power went out for no reason.” Actually, there is always a reason for a power outage.
Most often, sustained power outages occur as a result of storms and other severe weather. In … read more
