Archive › Safety / Reliability

50x50-PhotographAdvanced Meters: Giving DTE Energy The Tools To Improve Customer Service

Editor’s Note: For customers who are opposed to the installation of advanced meters at their residence or business, DTE has submitted an opt-out program to the Michigan Public Service Commission (MPSC). This is the state’s governing agency for utilities. Once read more

50x50-PhotographTo Our Customers, Thanks For Your Patience & Support

We DTE wants to say thank you to our customers for their patience and their support in the wake of last week’s severe storms. In case you happened to be out of town, here’s a quick re-cap:

High winds, gusting read more

50x50-PhotographCheck-in At A Local Warming Center

WE DTE understands that there are still customers without power in these extremely cold temperatures; and while our crews are working to resolve challenging individual outage situations, it’s important that you keep warm. Below is information for local warming centers:… read more

50x50-PhotographDTE Energy Recognized For Power Restoration Efforts Following Major Weather Events

Can you see WE DTE Beaming with pride??? Last week Edison Electric Institute (EEI), the national electric utility trade organization, honored DTE Energy with the association’s 2012 Emergency Assistance Award for DTE’s efforts to help other electric utilities restore power … read more

50x50-PhotographThere’s Always A Reason For A Power Outage

WE DTE sometimes hears customers complain that “my power went out for no reason.” Actually, there is always a reason for a power outage.

Most often, sustained power outages occur as a result of storms and other severe weather. In … read more